Returns & Refunds

Because every ProWoke product is made to order, we do not accept returns or offer refunds for changes of mind, incorrect size selection, or buyer's remorse.

We will gladly replace or refund your order if:

• You received the wrong item.

• Your item arrived damaged or defective.

• Your order was significantly different from what you purchased.

To request a return or replacement, contact us within 48 hours of delivery with:

• Your order number

• A brief description of the issue

• Clear photos showing the problem

Once approved, refunds are typically processed within 5 - 7 business days to your original payment method.